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A lot of times, a user will click on something by accident and change their view and be unsure of How to fix Outlook stuck on loading profile (https://office365emailfix.blogspot.com/) to get it back. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be. To update your password in Outlook, see Change or update your email password.

If you are using Outlook on a PC, you can check to see what is currently permitted by your computer or try to reset the Credential Manager and remove any old passwords. The Credential Manager is where Windows stores passwords and login information on your computer. It acts as a vault with specific settings and permissions you can adjust. It could be as simple as an out-of-date version of Outlook's software. Once an update has been run on your system, the bug may be rectified.